Working alongside challenging colleagues is a common experience in any professional environment. Whether it’s the individual who laughs at inappropriate moments or the one who consistently takes credit for others’ ideas, these dynamics can disrupt both collaboration and productivity. Differences in work styles—such as a fast-paced worker paired with a more methodical one—can also create friction. In some cases, misunderstandings arise between team members from different departments collaborating on shared projects. These issues can significantly impact both the workflow and outcomes.
Typically, four problematic personality traits hinder effective working relationships: selfishness, conflict-seeking behavior, rudeness, and irresponsibility. Fortunately, tailored strategies can help you manage interactions with individuals exhibiting these traits.
Strategies for Working with Self-Centered Colleagues
Self-centered individuals often prioritize their own interests above all else, which can manifest as toxic behavior or narcissism. According to psychology professor Art Markman, while narcissistic behavior can be particularly detrimental in the workplace, it’s crucial to differentiate between confidence and narcissism. Narcissists tend to dismiss others’ contributions and inflate their own significance.
For managers, addressing this behavior promptly and directly is essential. If you observe an employee undermining others, communicate that such conduct is unacceptable. If you are a peer, it’s equally important to set boundaries and make it clear that you will not tolerate disrespectful behavior.
Approaching Conflict-Driven Colleagues
Interpersonal drama should not infiltrate the workplace, yet some individuals thrive on creating conflict over trivial matters. Management professor Stefan Dilchert notes that while some conflicts can be constructive, those that arise from a desire to argue can drain team energy.
As a manager, consider assigning independent tasks to these individuals to minimize potential conflicts. Fostering a culture of collaboration and support within the team is also vital. If you find yourself dealing with a conflict-driven colleague, resist engaging in their disputes. Respond to off-topic comments with brief, neutral replies, and steer the conversation back to work-related matters. Over time, they may recognize that their attempts to provoke you are ineffective.
Dealing with Rude Colleagues
Rudeness in the workplace can manifest in various forms, often through constant criticism or a lack of willingness to collaborate. When addressing such behavior, direct communication is key. Rude individuals may not respond well to vague feedback, so it’s more effective to be straightforward. For instance, instead of saying, “The project edits are generally good, but a few more points need to be changed,” you might say, “The following points need correction in the project…”
Collaborating with other colleagues can also be beneficial. If a rude colleague criticizes someone’s work, use the moment to brainstorm collectively, redirecting their focus. Some rude individuals may attempt to dominate discussions; in such cases, psychotherapist Melody Wilding suggests appealing to their results-oriented mindset. Emphasize how their behavior may hinder team success, reminding them of the importance of collaboration and the unacceptability of aggressive conduct in the workplace.
Managing Irresponsible Team Members
Colleagues who struggle with responsibility often miss deadlines and fail to adhere to established protocols. While their independent approach can sometimes be advantageous, it can also lead to frustration, especially when deadlines loom.
To enhance productivity with such individuals, increase accountability. They may not prioritize timely responses to requests, but they are likely to take notice if management is monitoring their progress. If this approach proves ineffective, remind them of the corporate culture that discourages procrastination and lack of accountability, which may prompt a shift in their work ethic.
By employing these strategies, you can foster a more harmonious and productive work environment, even when faced with challenging personalities.
